FAQ

Q. What currency are your products in?
All prices are listed in Canadian dollars.

Q. Do you make custom products?
No. We no longer take on custom projects.

Q. Do you ship worldwide?
Yes. We ship via Canada Post and offer flat rate shipping anywhere in Canada and internationally on all available products.

Q. Do you offer any LEO/MIL discounts?
We currently do not offer a discount. The majority of our customers are active LEO/MIL, for this reason we have adjusted our prices to keep them low as possible.

Q. Do you offer repairs to your product?
Yes. If a defect in materials or workmanship is found in any of our products, we will repair or replace it – free of charge, for the lifetime of the product. This excludes normal wear and tear.

Q. Do you offer refunds or returns?
Unfortunately no. Due to the large majority of our product being made to order or custom requests, all sales are final.

Q. Where are your products produced?
All of our products are proudly designed and manufactured in Toronto, Ontario, Canada.

Q. Can you make my logo, etc. into a custom patch?
Yes. We require your artwork to be a vector type file (PDF, EPS, Adobe Illustrator file, etc.) All of our patches are laser cut – we do not offer embroidery services.

Q. Do you sell armour with your carriers?
No. We currently are not a distributor of ballistic armour.